1. Websites Covered by This Policy

This Privacy Policy applies to websites and online services operated by or on behalf of Ironside Addiction Recovery Coaching, including:

• ironsideaddictionrecovery.com
• addictioncoach.us

One domain may redirect visitors to another Ironside website. This Privacy Policy applies regardless of which of these domains you use to reach us.

2. Information We May Collect

We may collect information that you voluntarily provide to us, information collected automatically when you use our website, and information received through service providers that help us operate our business.

Information You Provide

Depending on how you interact with Ironside, information you provide may include:

• Your name
• Email address
• Telephone or mobile phone number
• Appointment or consultation information
• Information submitted through website forms
• Information you provide during communications with us
• Information regarding the services you are interested in
• Information about yourself or a loved one that you voluntarily choose to share
• Other information you voluntarily provide to Ironside

Sensitive Information You Choose to Provide

Because Ironside provides addiction recovery coaching, you may voluntarily provide information relating to alcohol or drug use, addiction, recovery, personal circumstances, family circumstances, or other sensitive matters.

Please provide only information that you are comfortable sharing and that is reasonably necessary for us to respond to your inquiry or provide our services.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain information about your device and your use of the website. This may include:

• IP address
• Browser and device type
• Operating system
• Pages viewed
• Referring website or source
• Date and time of visits
• Interactions with website pages, links, or advertisements
• Cookie and similar technology identifiers
• Approximate geographic information derived from an IP address

3. How We Use Information

We may use information we collect for purposes including:

• Responding to inquiries
• Scheduling and managing consultations
• Providing recovery coaching and related services
• Communicating with prospective and current clients
• Providing customer support
• Following up regarding an inquiry or consultation
• Sending appointment reminders and service-related communications
• Sending informational, educational, promotional, or marketing communications where permitted by law
• Improving our website, services, and communications
• Measuring website traffic and advertising performance
• Understanding how visitors find and use our website
• Preventing fraud, misuse, and security incidents
• Complying with applicable laws and legal obligations
• Protecting the rights, safety, and property of Ironside and others

4. Telephone Calls, Text Messages, and Email

If you provide Ironside with your telephone number or email address and provide any consent required by applicable law, we may communicate with you regarding your inquiry, consultations, appointments, recovery coaching services, informational content, follow-up communications, and promotional or marketing offers.

Communications may be made by telephone, SMS/text message, or email. Depending on the consent you provide and the technology we use, communications may include messages sent using automated technology where permitted by applicable law.

Consent to receive marketing communications is not a condition of purchasing services from Ironside.

Text Message Choices

Message frequency may vary. Message and data rates may apply. You may opt out of marketing text messages by replying STOP to a text message. You may request assistance by replying HELP where supported.

We may send a confirmation of an opt-out request and may continue communications that are legally permitted or necessary for purposes unrelated to marketing, subject to applicable law and any consent revocation.

Email Choices

Marketing emails from Ironside will provide a method for unsubscribing from future marketing emails. You may use the unsubscribe instructions contained in those messages.

Opting out of marketing emails does not necessarily prevent us from sending non-marketing communications relating to an existing transaction, service, appointment, or other relationship where permitted by law.

5. Cookies and Similar Technologies

Ironside and third parties that provide services to us may use cookies, pixels, tags, and similar technologies to operate the website, understand website usage, measure advertising effectiveness, and support our marketing activities.

These technologies may recognize your browser or device and may collect information about your interactions with our website over time.

You may be able to control cookies through your browser settings and through controls offered by the applicable advertising or analytics providers. Disabling certain cookies may affect website functionality.

6. Google Analytics and Google Advertising

We may use Google Analytics and other Google measurement and advertising services to understand how visitors interact with our website, measure advertising performance, and improve our marketing.

Google Analytics may use cookies and similar technologies to collect information about website activity. When Google advertising features are enabled, Google and other third-party vendors may use first-party and third-party cookies or identifiers to measure website activity, advertising interactions, and advertising performance.

Depending on the Google services and settings we use, information collected through these technologies may also be used for advertising, measurement, attribution, or remarketing where permitted by applicable law and platform policies.

Visitors may use Google’s available advertising and privacy controls to manage certain advertising preferences and may use browser or Google-provided tools to limit certain Google Analytics measurement.

7. Meta Pixel and Meta Advertising

We may use the Meta Pixel and related Meta business and advertising technologies in connection with advertising on platforms such as Facebook and Instagram.

These technologies may allow Ironside and Meta to receive information about interactions with our website, such as visits to pages or actions taken on the website. We may use this information to measure advertising performance, understand the effectiveness of advertising, create advertising audiences where permitted, and improve our marketing campaigns.

Meta’s collection and use of information is also governed by Meta’s own terms, policies, and privacy practices. Users may have controls available through their Meta account settings regarding advertising and privacy preferences.

8. Sensitive Information and Advertising Platforms

Ironside does not intend to send names, email addresses, telephone numbers, or the content of recovery-related communications to Google Analytics through website URLs, page titles, analytics event parameters, or similar analytics fields.

Because our website concerns addiction recovery, we take particular care with information that could reveal sensitive personal circumstances. Our use of analytics and advertising technologies is intended for website measurement and lawful advertising purposes, subject to the policies of the applicable platforms.

9. How We May Disclose Information

We do not disclose personal information simply because someone requests it. We may disclose information when reasonably necessary for business operations or as permitted or required by law.

Recipients may include:

• Website hosting and technology providers
• Customer relationship management providers
• Scheduling and appointment providers
• Email, telephone, and messaging providers
• Analytics and advertising providers
• Payment processors, if applicable
• Professional advisors and contractors assisting our business
• Government authorities or other parties when disclosure is required by law
• Parties involved in a merger, acquisition, financing, restructuring, or transfer of business assets, subject to applicable law

10. Service Providers

Ironside uses third-party services to operate its business. These may include Zoho products and services for functions such as customer relationship management, scheduling, communications, email, and related business operations, as well as website hosting, analytics, advertising, and other technology providers.

These companies may process information on our behalf or receive information as necessary to provide their services. Their handling of information may also be governed by their own contracts, terms, and privacy policies.

11. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, storage system, email, text message, or Internet-based service can be guaranteed to be completely secure. You should use appropriate care when deciding what information to transmit electronically.

12. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain business and communication records, comply with legal obligations, resolve disputes, enforce agreements, and protect legitimate business interests.

Retention periods may vary depending on the type of information, our relationship with you, applicable legal requirements, and the systems in which information is maintained.

13. Your Privacy and Communication Choices

Depending on where you reside and applicable law, you may have certain rights concerning your personal information.

You may also contact us to request that we update certain information or to ask questions regarding our privacy practices.

Marketing communication preferences may be changed using the unsubscribe or opt-out methods described in the applicable communication.

14. Third-Party Websites

Our website may contain links to websites, services, or resources operated by third parties. Ironside does not control the privacy practices of those third parties.

We encourage you to review the privacy policies of any third-party websites or services you visit.

15. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through our website.

If we learn that personal information has been collected from a child under 13 in a manner inconsistent with applicable law, we will take reasonable steps to address the information appropriately.

16. Medical and Emergency Disclaimer

Ironside Addiction Recovery Coaching provides non-clinical recovery coaching and support. Information provided through this website is not medical advice and should not be considered a substitute for professional medical care, mental health treatment, medically supervised detoxification, or emergency services.

Alcohol and certain drug withdrawal can be medically dangerous. If you or another person may be experiencing an overdose, severe withdrawal, medical emergency, or immediate danger, call 911 or seek appropriate emergency medical care.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

When we update this Privacy Policy, we may revise the effective date shown at the top of this page. We encourage visitors to review this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your communication preferences, contact: